At Create PT Wealth we want our customers to be completely satisfied with their purchase.
We therefore recommend you read our Refund and Return Policy prior to you making a purchase from Create PT Wealth, so you are familiar with our policy on refunds and returns and your rights under the Australian Consumer Law.
We also recommend you immediately inspect any goods that we deliver to you or that you collect from a Create PT Wealth Event, to ensure you are completely satisfied with the goods, including that the goods are of acceptable quality, and match the description we have provided to you.
About our Refund and Return Policy
This is the Refund and Return Policy of Create PT Wealth, and applies where you make a purchase online from Create PT Wealth or at a live Create PT Wealth event.
Change of Mind
Please choose carefully as refunds are not normally provided where you have simply changed your mind, made a wrong selection or simply found the product cheaper elsewhere. Create PT Wealth reserves the right to run special offers, discounts, promotions and incentives. We recommend you carefully preview any orders before adding them to your shopping cart and proceeding with your order.
Goods Damaged in Transit.
If any goods arrive damaged, please contact the Create PT Wealth head office [email protected] or 1300 755 540 as soon as possible. Create PT Wealth will arrange to have the damaged goods returned to the Create PT Wealth headquarters and either arrange for a replacement of the goods or refund the price to you. Damaged goods must be returned in the condition received by you with all original packaging, accessories and/or manuals.
Refunds will be made by Create PT Wealth via the method of payment you used to make your online purchase. Refunds will normally be processed within seven (7) days.
Where Create PT Wealth considers the goods to have breached a consumer guarantee, any shipping costs to return the goods to Create PT Wealth will be at Create PT Wealth’s cost.