Live Event Guarantee

Dear Fitness Professional and Business Owner,

At Create PT Wealth wish we could just do business with a handshake, but you and I both know that’s not the reality of today’s world.

Therefore if you attend a Create PT Wealth seminar, workshop or live event, then we want you to be completely satisfied.

Bottom line, if at the end of this event, you feel in any way that you have not received value for attending the Create PT Wealth event, or you feel like you haven’t learned anything that could really make a difference in running a fitness business, all you have to do is march up to the administration desk and demand your investment be fully refunded. We will not hesitate to guarantee that your investment will be refunded in full. We will of course be curious to gaining some feedback from you if you are open to sharing. Not only that you can keep any materials and notes you might have been given over as our apology for wasting your time.

Refund Policy

At Create PT Wealth we want our customers to be completely satisfied with their purchase.
We therefore recommend you read our Refund and Return Policy prior to you making a purchase from Create PT Wealth, so you are familiar with our policy on refunds and returns and your rights under the Australian Consumer Law. We also recommend you immediately inspect any goods that we deliver to you or that you collect from a Create PT Wealth Event, to ensure you are completely satisfied with the goods, including that the goods are of acceptable quality, and match the description we have provided to you. If you have any questions about this policy, don’t hesitate to contact our head office or 1300 755 540.

About our Refund and Return Policy

This is the Refund and Return Policy of Create PT Wealth, and applies where you make a purchase online from Create PT Wealth or at a live Create PT Wealth event.

Change of Mind

Please choose carefully as refunds are not normally provided where you have simply changed your mind, made a wrong selection or simply found the product cheaper elsewhere. Create PT Wealth reserves the right to run special offers, discounts, promotions and incentives. We recommend you carefully preview any orders before adding them to your shopping cart and proceeding with your order.

Goods Damaged in Transit.

If any goods arrive damaged, please contact the Create PT Wealth head office or 1300 755 540 as soon as possible. Create PT Wealth will arrange to have the damaged goods returned to the Create PT Wealth headquarters and either arrange for a replacement of the goods or refund the price to you. Damaged goods must be returned in the condition received by you with all original packaging, accessories and/or manuals.


Refunds will be made by Create PT Wealth via the method of payment you used to make your online purchase. Refunds will normally be processed within seven (7) days.

Delivery Charges

Where Create PT Wealth considers the goods to have breached a consumer guarantee, any shipping costs to return the goods to Create PT Wealth will be at Create PT Wealth’s cost.

Privacy Policy

Create PT Wealth is committed to providing you with the best possible customer service experience. Create PT Wealth is bound by the Privacy Act 1988 (Cth), which sets out a number of principles concerning the privacy of individuals.

Collection Of Your Personal Information

There are many aspects of the site which can be viewed without providing personal information, however, for access to future Create PT Wealth customer support features you are required to submit personally identifiable information. This may include but not limited to a unique username and password, or provide sensitive information in the recovery of your lost password.

Sharing Of Your Personal Information

We may occasionally hire other companies to provide services on our behalf, including but not limited to handling customer support enquiries, processing transactions or customer freight shipping. Those companies will be permitted to obtain only the personal information they need to deliver the service. Create PT Wealth takes reasonable steps to ensure that these organisations are bound by confidentiality and privacy obligations in relation to the protection of your personal information.

Use Of Your Personal Information

For each visitor to reach the site, we expressively collect the following non-personally identifiable information, including but not limited to browser type, version and language, operating system, pages viewed while browsing the Site, page access times and referring website address. This collected information is used solely internally for the purpose of gauging visitor traffic, trends and delivering personalized content to you while you are at this Site. From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will use for these new purposes only, data collected from the time of the policy change forward will adhere to our updated practices.

Changes to this Privacy Policy

Create PT Wealth reserves the right to make amendments to this Privacy Policy at any time. If you have objections to the Privacy Policy, you should not access or use the Site.

Contacting us

Create PT Wealth welcomes your comments regarding this Privacy Policy. If you have any questions about this Privacy Policy and would like further information, please contact us by any of the following means during business hours Monday to Friday.

Call: 1300 755 540 Post: Attn: Privacy Policy, Create PT Wealth, 310/421 Brunswick Street, Fortitude Valley, 4006, Queensland, AUSTRALIA E-mail:

Secure Shopping Online

Create PT Wealth takes its responsibilities and obligations to protect the personal information of its customers very seriously. Security measures have been carefully implemented in order to provide a safe and secure shopping environment for its customers.

Secure Online Shopping

Every time Create PT Wealth collects your personal information (such as your delivery / billing address, contact details and so on), a secure connection via Secure Socket Layer (SSL) technology is established with your web browser to ensure that your details are encrypted and securely communicated to us, safe from prying eyes or malicious threats.

Security measures and access controls are in place to protect customer information collected and stored on our servers and systems, and ensure that these details are only accessible by authorised personnel for authorised reasons.

For more information on what details are collected by Create PT Wealth, how it is used and what our obligations are in terms of management of customer information, please see the {Create PT Wealth Privacy Policy}.

Secure Credit Card Payment

Create PT Wealth has engaged a globally accredited payment gateway service provider named eWAY ( to secure all aspects involving customer payment via credit cards. All customer credit card information is securely submitted and processed using eWAY and Create PT Wealth’s NAB (National Australia Bank) online Merchant Facility. Quite simply, eWAY keep’s your credit card details safe and secure and connects directly with the NAB to complete the transaction; Create PT Wealth staff cannot access, view, process or store sensitive cardholder data (such as credit card numbers, PIN codes or CCV codes).

Secure PayPal Service

Create PT Wealth also offers an alternative secure payment service via PayPal at no cost to the customer. PayPal is a popular secure payment service that maintains high standards of security and assurance levels to protect both the customer and the merchant from security threats to payment accounts and credit card details.

For more information on PayPal, please visit the PayPal website.

Contact Details

If you have a question or concern regarding the security of your personal information or payment details, please contact us or 1300 755 540.

Create PT Wealth is an Australian Owned Website